To chat with DORA now, select a category and type your question.
To chat with DORA with facebook, click on "Message" at the top of the Missouri Department of Revenue Facebook page. Type "Get Started"and then select a topic and type your question. DORA does not respond to comments on Facebook posts.
To chat with DORA on your mobile device, text "Hi" to 59058 then follow the on-screen prompts to choose a topic and type your question. Message and data rates may apply.
Based on availability, you can now Chat with a Live Agent*!
To begin, select a category and type your question. If DORA does not provide the answer to your question, you may receive a "Chat With A Live Agent" or "Send Email" option to proceed further.
*Please note, the "Chat With A Live Agent" option will only appear if an agent is available to chat, based on topic and availability. Live agents are not currently available through Facebook or SMS text.
The following tips are recommended to ensure optimal performance of the chatbot:
- Use keywords
- Use one question at a time
- Keep questions brief
- Select the appropriate category for your question
Please note that DORA does not have the capability to answer customer-specific questions. Please do not provide any sensitive or personal data such as your social security number or home address.